Whether you want to learn a skill or develop an existing skill, Panorama assists you in excelling at what you do or need to do. Business is perception and all concerned must be perceived by the other side to be well-informed and competent.

About our trainings:

• No standard trainings. Each course is tailored to your needs.
• Modern and interactive approach. No boring lectures!
• We tell you what to do and how to do it.
• Very low prices!
• Onsite (anywhere in CR) or at Panorama (Olomouc/Brno).
• In Czech or English language.
• Group courses (max 10 –most popular)/individual course.

Most popular:

• Business communication skills

This is a workshop/lecture based session suitable for a group of 10-14 students. The approach will be focused towards integration of theory and real-time trouble-shooting of issues. The level of interactivity depends on the participation of students. Students are encouraged to challenge, question and bring their own experiences and issues to the table to discuss and integrate into the session. There is NO PowerPoint presentation. Board and markers only combined with worksheets. The course is designed to fit into 12x 90 minute sessions per group.

Objectives:

1. To enable students to use English in their every-day business environment and work-related activities
2. To address language-based issues that compound problems and cause miscommunication
3. Looking at language and communication requirements from the perspective of a native speaker
4. Looking at techniques, tips and tricks which can help in making language-intensive activities like presentations, telecons and meetings less stressful and more manageable
5. Fixing socially awkward linguistic errors and mistakes that have potential to cause damage

Topics:

• Introduction (understanding Business Communication and its requirements)
• Certain prerequisites to keep in mind (clarification of certain misconceptions, grammar basics go-through)
• Communication topics (handled for both email and telephonic communication and internal and external recipients)
• Formal or informal?
• Key phrases for kickoff
• Opening and closing
• Giving news
• Information, action and help
• Arranging meetings and meetups
• Invitations directions, instructions
• Negotiating terms
• Checking understanding
• Customer> Supplier sequence
• Inquiries and orders
• Discussing and agreeing terms
• Asking for what is due
• Complaints
• Apologies
• Advising and suggesting
• Being direct and brief
• Being indirect and polite
• Teleconferencing: How to maintain control, manage the speed, guiding the conversation, Tips and Tricks
• Presentations and Public Speaking (Use of videos might be included): Opening and closing, smooth structure, voice power, visual aids, facts and figures, body language, Impact techniques and other tips and tricks, handling Q&A sessions 

Stylistic writing (Writing in context)

This is a workshop/lecture based session which is suitable for a group of 10-14 students. The approach is according to real-time trouble-shooting of issues, not a theoretical lecture. The level of interactivity depends on the participation of students; students are encouraged to challenge, question and bring their own experiences and issues to the table to discuss and integrate into the session. There is NO PowerPoint presentation; board and markers only! The course is designed to fit into 5x 90 minute sessions per group.

Objectives:

• To explore the linguistic reasons behind misunderstandings, miscommunications and communication breakdowns in the /corporate/ informal/personal environment
• To go through and fix certain essential grammar concepts and necessary grammatical tools that cause problems in communication (prepositions and articles)
• Brief go-through of effective and professional writing requirements (weight of words, format, context, tone, formal, informal, neutral, etc.)
• Sentence structures, grammar elements in use (practical rather than theoretical approach), impact and results of using these grammar elements, knowing direct and implied meanings, avoiding wordy and overdone sentences, use of jargons
• Business communication etiquette (writing and speaking)- intermixed in all the mentioned points
• A detailed go-through of a personal list of vocab and expressions deemed socially awkward, misused or mistranslated by Czechs / other foreigners. Introduction and emphasis on need of comprehending context along with every word and phrase used for being in control of the meaning and tone of the communication medium (the list has been compiled personally over a period of 8 years and is the backbone of this course).
• Practicing the usage of content learned via point #6 by playing out oral or written scenarios in which students must construct sentences to handle communication pertaining to their routine work issues (mostly negative and stressful situations).

Topics:

• Introduction (what the course is about, methodology, expectations)
• Certain prerequisites to keep in mind (clarification of certain misconceptions, grammar basics g-through)
• Effective writing before stylistic writing (text structure, organization on thoughts, style, convention, tone)
• Professional writing style (sentence-based explanations)
• Denominalizing and its impact
• Trimming wordy and fluffy sentences
• Use of modifiers and their impact in terms of position
• Using necessary punctuation
• Specific vocab and phrases issues: a comprehensive go-through of words and phrases compiled by the instructor over a period of 9 years of teaching in the CR. Includes:

1. Studying the effect and weight of words
2. Mistranslations
3. Homographs
4. Socially awkward vocab
5. Escalation in word groups
6. Salutations and Greetings

• Topic-based writing and sentence creation to practice all that has been learned (oral and written roleplays and scenarios) 

Other skills:

Leadership

• Team Building
• Strategic Planning
• Mentoring
• Delegation
• Dispute Resolution
• Diplomacy
• Giving Feedback
• Managing Difficult Conversations
• Decision Making
• Performance Management
• Talent Management
• Crisis Management

Influencing

• Selling
• Inspiring
• Persuasion
• Negotiation
• Motivating
• Collaborating 

Personal Skills

• Emotional Intelligence
• Self-Awareness
• Emotion Management
• Stress Management
• Tolerance of Change and Uncertainty
• Taking Criticism
• Self Confidence
• Adaptability
• Assertiveness
• Work-Life Balance 

Professional Skills

• Planning
• Scheduling
• Time Management
• Meeting Management
• Business Trend Awareness
• Business Etiquette
• Writing Reports and Proposals